Knowledge, Skills, and Abilities:

• Basic knowledge of AFA Library and collection.
• Knowledge of AFA policies and procedures.
• Knowledge of all AFA sublocations.
• Knowledge of LUIS technical and public modes.
• Basic knowledge of microcomputer applications.
• Understanding of Dewey and LC classification systems.
• Understanding of AFA policies/procedures regarding the use of telephone, photocopy machine, etc.
• Knowlege of AFA procedures and locations concerning the collection/distribution of mail.
• Ability to charge and discharge materials using the NOTIS circulation system.
• Ability to work harmoniously with other AFA staff
• Ability to work courteously with the public.
• Must be dependable (on-time,etc.)

Serves patrons at the AFA Library service desk.   Performs circulation transactions and answers directional and general information queries.  Refers reference questions to the librarians.

Duties:

All Staff:

• Observes library policies and procedures applicable to the position.
• Helps to maintain the library as an environment conducive for study and research by ensuring that policies concerning conduct, eating, drinking, etc. are observed.
• Answers telephone and routes calls as appropriate.
• Performs other duties as assigned by the supervisor.

Desk:

• Works scheduled hours at the public service desk.
• Performs basic and some supervisory level circulation system transactions.
• Responds appropriately to patron inquiries about circulation and reserves reading matters.
• Answers general information and directional queries.
• Refers reference questions to the librarians. Makes referrals to other staff when appropriate.
• Keeps statistics regarding directional and reference questions on appropriate days.

• Assists with reserves processing as assigned.
• Assists with fines/billing/problem reports as assigned.
• Assists with recalls/item-needed requests as assigned.
• Assists with statistics documentation as assigned.
• Assists collection managers with catalog searches if desk traffic permits.
• Assists with opening/closing procedures if schedule permits.