Information Point Training Links

Please use the following links to review the Information Point training:

 

• General Orientation to the Information Point - Learn the details about the physical information point, scheduling and trading procedures, and what services and collections are and are not availble opening day.

• Library West Building Information - Learn how the Library West collections are arranged in the new library and what services will be offered. Here is a link to the Library West page also.

• Circulation Basics - Learn the basics of checking a book out to a patron, activating a card, and setting up computer access. You'll also find out about basic circulation policies, particularly for the new study rooms, laptops, etc. (Here is the Circulation Manual.)

• Campus Knowledge - Learn what kinds of general questions are often asked about student services and our campus and what resources are available to answer them.

• Basic Online Library Resources - Learn about all our various online resources, how to use them and when to use them to help our patrons.

• Reference Skills - Learn how to conduct a reference interview, and which questions we will answer at this desk and which will be referred elsewhere. Shaun's list of Online Ready Reference sources are here.

• Aleph Web OPAC Information - Learn about all the functions and features available to patrons in navigating the Web OPAC.

• Advanced OPAC Searching - Learn how to find difficult items in the Web OPAC, how to organize retrieved items, and how to manage multiple holdings, copies and records.

• Course Reserves and Interlibrary Loan Information - Learn about e-Reserves and Interlibrary Loan policies and services, including how to navigate ERes.

• Aleph v.18 training sessions - These are the PowerPoint slides for the Aleph v.18 Circulation training sessions. They're in the Circulation Manual, so most likely you'll only be able to reach them when on campus.