Recommendations on Morale

RS Assessment/Implementation Committee

The summary of the Morale Working Group’s thoughtful report highlights the overall and individual perception of morale in the department. To quote briefly:

“Morale in the Resource Services Department can only be improved over time as the collective effort of improvements to the work environment from the suggestions posed by the various assessment work groups.”

“Morale is an issue that needs to be dealt with in all aspects of the work environment. It will only improve if all assessment areas are dealt with effectively. Effectively working together through good communication with good work habits fostered through sufficient training and incentives will lead to better overall morale and hope among those whose morale seems more from individual perceptions than the dynamics of the working environment”

The Resource Services Assessment/Implementation Committee recommendations, based on all the working group reports, address many of the issues brought up in this report.

To sum up, the most important morale issues identified by the Group are:

Opening up communication within the department, whether in connection with the hiring process, training, intradepartmental communication and other concerns

One of the most popular responses about improving morale was the to increase pay and similar incentives, and associate performance with compensation

Improved training and training documentation will aid in improving morale

Have special acknowledgements to projects and other accomplished work

Give everyone a chance to prove their abilities

Make sure supervisors are aware of individual work loads

Return to Assessment Implementation Group

Prepared by: Tatiana Barr, April 24, 2001