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Network, Domain, and Wiring

Network Settings

Every workstation uses the same configuration values for networking, except for one: a unique value called the IP address. If this is a new workstation, this value should be provided by the Systems department when we recieve the workstation. But if this is a replacement workstation or a station being rebuilt, this value should be in the database. If none of these things work out, then email Syshelp: you cannot get on the network without an IP address.

Joining the Domain

If this workstation has already been on this network before, someone in Systems must delete its profile from the domain before it can be added again. Email Syshelp.

User Accounts

Logins and Passwords

Suzy Covey creates and destroys network login id's, but send e-mail requests, etc. to SysHelp instead of Suzy personally.

Passwords must be at least 12 characters long, should not be something commonly found in a dictionary, and should be a mixture of letters and numerals.

There is a default password (agr8password) that must be changed at the first login to a new, valid password.

Change a password by selecting Start | Settings | Control Panel | Passwords | Change Other Passwords | Microsoft Networking | Change.

User Account Lockout Policy

The user account policy for account lockouts has been changed to 60 minutes. If your users get locked out and need to access their accounts you will need to call systems to arrange for a manual resetting of each account. Will 2002-06-11

Network Troubleshooting

To determine whether a computer is physically connected to the network, look at the LEDs on the network interface card (NIC) at the back of the case. One LED will light steady if there's power, and one will blink if there's a network connection. Their colors are not important.

The network cable should be no more than 15 feet long. Otherwise you risk signal degradation and interference from lights and electrical fields.

If this workstation later on seems slow on the network or on the internet, check the speed or duplex setting on the NIC:

Improving Network Performance

Following these procedures may help to improve the performance of a workstation on the network.

Disk Cleanup

Run the Disk Cleanup program. It may take several minutes before it presents you with the selection list.

When propmted for what you want to delete, definitely select Temporary Internet files and Temporary files, along with whatever else you find appropriate.

Disk Defragmentation

Run the Disk Defragmentation program on each hard drive in the computer.

New Devices, Old Drivers

If a newer version of a device (like a mouse) has been installed, but the new device's drivers have not, then you may see a performance degrade. Look into that.

Paging File Size for Virtual Memory

Make sure that the paging file size is set to the recommended value. If it is too high or too low, the computer may run slower.

Hardware Configuration

Make sure that the hard drives live on a different ribbon than the disk drives.

Adapter Settings

Right click My Computer | Manage | Device Manager | Expand Network Adapters | Right click the particular adapter | Properties | Advanced then check these values:

Wiring Requests

Wiring requests should be routed through SysRequest. Bobbie, 2003-02-17.

 

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