Minutes of Smathers
Middle Manager's Meeting
August 15, 2002
Present: Rich Bennett, Tom Caswell, Gary Cornwell, Robena Cornwell, Trudi Di Trolio, Leilani Freund, David Fuller, John Ingram, Erich Kesse, Tom Minton, Cathy Mook, Barbara Oliver, Patrick Reakes, Colleen Seale, Betsy Simpson, Jan SwanbeckXerox Printing Conversion
Request Forms Online
- Conversion is in progress under a new contract. The original software support group did not know their stuff – this group is much more knowledgeable.
- The software does actually work, although the instructions are a bit unclear at the moment.
- There is a question regarding the height of the pedestal for the card slide – it probably needs to be changed.
- There is a minor mechanical problem with the setup of the server - it does not have a case.
- The system should be ready to roll out next week.
- Bill has seen it actually working for a patron using a card. PDF and other files seem to be getting hung up a lot less often.
- It should be superior to the previous system.
- The forms we currently use to request software, hardware and programming are going online soon – within the next week or two.
- The forms will be equipped with an online approval system. Each stage will show up online.
- The system will be demoed to departments.
- Will other supply request be going online? It’s possible, but let’s wait to see how this one works first.
- Trying to move towards a more centralized WIN/NT support structure.
- Filters to go on at the POP this Sunday. Should eliminate the proliferation of user lockouts that we’ve been experiencing as of late.
- Tunneling – need to download the new client. Easy proxy – still in testing. Should be ready for complete release by the beginning of classes. There has been a problem with Science Direct access since late July – should be resolved with Easy Proxy. Bill Koontz at the Health Center has not been available – it cannot be released without his approval. Test screens are in place. It should work with AOL.
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Last updated August 19, 2002
by Debra Harris