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Minutes of Smathers Middle Managers Meeting
February 3, 2005

Present: Joe Aufmuth, Denise Bennett, Rich Bennett, Trudi DiTrolio, Carol Drum, Iona Malanchuk, Tom Minton, Cathy Mook, Patrick Reakes, Betsy Simpson, Jan Swanbeck, Ben Walker
VOIP in MSL
  1. Carol Drum is inquiring if there is any new information on VOIP in MSL.
  2. As far as we know, it is proceeding as scheduled and should be done by March.
  3. As far as the phones go: check with Facilities.
  4. The quality of phone service should improve with VOIP. Everyone should have individual phone numbers.
  5. Eventually, VOIP will be in all of the Libraries: first MSL, then the other branches. East will be last, once all the refugees have moved out.
  6. In about 15-18 months, we can expect all of the Libraries converted to VOIP.
  7. Phone numbers should not change, but hold off on the new business cards for now.
Network Problems
  1. Difficulties with the Web server and the applications it is running - slow response rate.
  2. The problem is not with the Web server itself. Nor is it an outside attack.
  3. Network sniffer software was installed and detected that we had some devices that were spewing data. We've now got that stopped.
  4. Two of the three sources have been stopped; we're still searching for the last one.
  5. We've replaced five network interface cards as a result of the troubleshooting.
  6. As of last night, response time now appears to be normal.
  7. The problem is was on subnet 54. It should be okay now. If you do see slowdowns, let us know.
  8. As a result of our intrusion detection, we found some anomalies on some workstations - and they will be hearing from Systems.

 

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