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Information Technology Competency Requirements for Smathers Libraries Staff

The development of electronic competencies by Smathers Libraries staff is a high priority. Learning new skills and knowledge in current technology is vital in keeping library staff informed and effective in performing job tasks. Standards for performance in the area of technology results in library staff being uniformly trained within a specific time frame. Supervisors, therefore, can confidently assign tasks knowing that staff is knowledgeable in the basics and know where to begin the next level of training as appropriate.

Level I: Basic Electronic Competencies.

All staff should demonstrate competence on this level within the first 6 months of employment. Supervisors will assess whether or not competency is reached.

    1.1 General awareness of computer systems and applications used throughout the libraries to perform staff functions and offer services to library users.
    1.2 Basic Mac and DOS functionality: turn on machine, format disks, back-up, word processing basics, ability to print documents.
    1.3 Ability to display LIBNEWS and the "Library Staff Toolbox", read and print information as needed.
    1.4 Ability to send, read, print, forward, and reply to e-mail messages, maintain files.
    1.5 Ability to search SUS libraries holdings by author, title, key word, subject and call number; be able to interpret holdings screen.
    1.6 Internet basics: what it is, how to get to it, basic navigation.
    1.7 Demonstrate responsible use of equipment and software and be familiar with the University of Florida's Policy on Software Copyright.

Level II: Electronic Competencies by Function.

Staff may be expected to acquire electronic competencies required to successfully meet performance objectives as related to the position description. Supervisors are responsible for ongoing evaluation of such specific electronic competencies to be addressed in the annual performance evaluation.

    2.1 LUIS: ability to effectively utilize the tech mode and/or public mode of LUIS; navigate databases.
    2.2 Workstation skill: use of software applications (e.g.SAMAS, Excel, etc.) and file maintenance as required.
    2.3 Listserve discussion groups: know how to subscribe, unsubscribe, request digest, put mail on hold, get user's guide, and search archives.
    2.4 Telnet: know how to use telnet to gain access to remote computer services.
    2.5 FTP (file transfer protocol)/Archie: know how to get files from anonymous FTP archives; know how to use Archie to identify relevant files in FTP archives.
    2.6 Net search tools: awareness of net search tools such as Gopher to retrieve information from remote sites.
    2.7 Usenet Groups: know how to identify usenet groups in specific subject areas, subscribe to and post messages to these groups, read postings form usenet groups.
    2.8 World Wide Web: Ability to design web pages.
    2.9 Search tools: demonstrate an awareness of Internet search tools such as Veronica and WAIS.

Level III: Resources and Training.

As appropriate to each assignment, staff may be expected to act as a resource and to provide training when called upon. This commitment to training should be considered during the annual performance evaluation process.

    3.1 Function as a subject specialist for electronic resources as one does for print resources.
    3.2 Demonstrate knowledge and expertise using tech mode of LUIS, OCLC, RLIN and other systems as identified.
    3.3 Demonstrate a working knowledge of commercial databases as required.
    3.4 Staff training opportunities and resources for learning Internet skills should be coordinated by the Library Staff Development Committee.
    3.5 Ability to develop and implement through basic code knowledge web pages.
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