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Welcome to the Staff Development and Training Program

 

ITS Training Prefixes     ITS Competencies Families

 

August 2017
8/3/2017
EBSCO Accessibility Study on User Experience
8/8/2017
8/10/2017
8/15/2017
Fair Use for Social Media - Copyright and External Library Communications - NEFLIN
8/15/2017
The Do's and Don'ts of Working with Challenging Patrons - FLW
8/17/2017
Ask A Librarian Training Workshop
8/22/2017
Ask A Librarian Training Workshop
8/24/2017
I Am Not A Robot: Using Emotional Intelligence to Humanize Virtual Reference Interactions
8/29/2017
Smathers Libraries Staff Competencies Training Matrix Live Demonstration
8/30/2017
Solving the Personality Puzzle: 2-Part Webinar Part 1
8/31/2017
Solving the Personality Puzzle: 2-Part Webinar Part 2
8/31/2017
T&P Series – Mid-Career Review
September 2017
9/13/2017
The ASERL Collaborative Federal Depository Program
9/14/2017
Smathers Libraries Staff Competencies Training Matrix Live Demonstration

 


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EBSCO Accessibility Study on User Experience
Wednesday, August 2, 2017, 3:00 PM - 4:00 PM, Library West Room 419

EBSCO recently conducted a usability study for users with visual impairments with the help of Bentley University’s User Experience Center. In partnership with the Carroll Center for the Blind, a talented and diverse group of college students was recruited for participation in the study. In this professional environment, students shared their approach to online research and demonstrated how they navigated and experienced the products. Come and find out what was learned through the study which can be applied to any website design.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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OPS Recruitment

Tuesday, August 8, 2017, 3:30 PM - 5:00 PM, Library West, Room 419

Thursday, August 10, 2017, 10:00 AM - 11:30 AM, Marston Science Library, Room 136

Instructor: Joe Piazza

This session will guide OPS supervisors through the OPS recruitment process, and will focus on the different OPS classifications, Federal Work Study, the job requisition, and the onboarding of new OPS hires. This training is recommended for OPS supervisors in the George A. Smathers Libraries.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Fair Use for Social Media - Copyright and External Library Communications - NEFLIN
Tuesday, August 15, 2017, 2:00 PM - 3:30 PM, Library West Room 212

 

Social media, such as Facebook, Pinterest, and blogs, as well as traditional forms of external communication (e.g. flyers, posters), offer libraries effective and economical means of advertising programs, resources, and services to patrons on platforms they typically turn to for information. Social media posts, Pinterest boards, flyers or posters frequently incorporate copyrighted content, raising questions about whether permission is required or if an exception such as fair use applies. 

During this presentation, attendees will be introduced to fair use and how it applies to these types of communications as well as receive guidance on locating open access or openly licensed content for use in external communications. 

Learning Outcomes: 
1. Understand the four factors of fair use and how it applies to use of copyrighted content in social media and other external communications 
2. Locate open access or openly licensed images, texts, or other copyrighted works

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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The Do's and Don'ts of Working with Challenging Patrons
Tuesday, August 15, 2017, 10:30 AM - 11:30 AM, Library West Room 419

 

What is a challenging patron? It all depends on who you ask and what branch of the library they work for.

 

Challenging patrons are various types of people, all with different issues and concerns. From eccentric behaviors to mentally unbalanced people. From unruly children, to those who are upset or angry with the library itself. Their concerns can be all across the board.

 

In this interactive and informative webinar, participants will learn:

  • Identifying challenging patrons and present ideas to help work with them.
  • Words and phrases to use and not to use when working with a challenging patron
  • To resolve conflicts – with the formula of LASTS- as it applies to the different categories of patrons- Look Attitude – Speak – Take Responsibility – Serve

 

Attendees will have the opportunity to create a personal plan of action and accountability that will help them put these ideas into practice.

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Ask A Librarian Training Workshop
Thursday, August 17, 2017, 10:30 AM - 11:30 AM, Marston Science Library Room 308

 

This training is for library staff and faculty, new and experienced, who would like to receive training in basic Ask A Librarian functions and service expectations.

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Ask A Librarian Training Workshop
Tuesday, August 22, 2017, 3:30 PM - 4:30 PM, Library West Room 211

 

This training is for library staff and faculty, new and experienced, who would like to receive training in basic Ask A Librarian functions and service expectations.

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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I Am Not A Robot: Using Emotional Intelligence to Humanize Virtual Reference Interactions - RUSA
Thursday, August 24, 2017, 12:00 PM - 1:00 PM, Library West Room 212

RUSA’s Behavioral Guidelines for Reference and Information Services state that visibility and approachability, listening, and interest are required for successful reference transactions. As the number of online reference interactions continue to increase, librarians must rethink how to present these attributes to our patrons. This webinar will assert that improving emotional intelligence will improve our overall virtual communication. According to Mayer, Salovey and Caruso, individuals with high emotional intelligence often have a better ability to engage in sophisticated information processing. As virtual reference requires a multilayered skillset (reference, technology, customer services, communication) in a fast paced environment, virtual reference staffers with higher emotional intelligence will improve the experience for both practitioner and patron. This webinar will provide librarians and staff with an emotional intelligence toolkit to improve their virtual reference experience as well as provide tips for implementing a training program that incorporates emotional intelligence principles.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Smathers Libraries Staff Competencies Training Matrix Live Demonstration
Tuesday, August 29, 2017, 10:30 AM - 11:30 AM, ILF Conference Room

Thursday, September 14, 2017, 3:00 PM - 4:00 PM, Marston Science Library Room 136

The Smathers Libraries Staff Competencies Training Matrix is an online tool that matches the Libraries’ staff competencies with learning opportunities (formal, on-the-job training, manuals, instructor-led and e-learning in and outside the Libraries) for Library Assistant 1 – Library Associate 3 and parallel USPS positions. This tool also provides an interactive way of searching and viewing established competencies in certain core areas (families) such as Cataloging, Public Services, and Management. These competencies were written by a committee of TEAMS and USPS employees, and continue to be updated by departments periodically.

Join us for a live demonstration of the Staff Competencies Training Matrix. We will also talk about our plans for expansion into other competency families and how you can contribute.


Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Solving the Personality Puzzle: 2-Part Webinar Part 1
Wednesday, August 30, 2017, 10:00 AM - 11:30 AM, Library West Room 419

This 2-part workshop series is an invaluable tool in understanding your own personality style, as well as understanding those with whom you interact. In the first session, Personalities at Work, you’ll examine your own personality style as well as the strengths and struggles of the other three basic styles. As you learn about yourself, you’ll undoubtedly experience an “aha!” moment regarding someone else (or several “someone elses”!). We’ll also delve a little deeper to find out what makes them – and us – tick!

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Solving the Personality Puzzle: 2-Part Webinar Part 2
Wednesday, August 31, 2017, 10:00 AM - 11:30 AM, Library West Room 419

This 2-part workshop series is an invaluable tool in understanding your own personality style, as well as understanding those with whom you interact. In the second session, How in the World Can I Communicate With Them?, we’ll continue to deepen our understanding and discover specific ways to deal effectively with each style.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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T&P Series Mid-Career Review
Wednesday, August 31, 2017, 10:30 AM - 12:00 PM, Library West Room 429

This T&P session includes an overview of the midterm review process, a discussion of packet preparation, and a question and answer session. The panel will include members from Smathers Library Human Resources, the Tenure and Promotion Committee, and tenure-track library faculty who have recently completed the midcareer review process. The session is suitable for those new to the T&P process, those who are preparing their packets, faculty mentors, and supervisors or Chairs of faculty in the T&P process.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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The ASERL Collaborative Federal Depository Program
Wednesday, September 13, 2017, 2:00 PM - 3:00 PM, ILF Conference Room

Presenters: Sandra McAninch, Regional Depository Librarian, University of Kentucky Libraries
Judith Russell, Dean of University Libraries, George A. Smathers Libraries, University of Florida
Bill Sudduth, Head, Government Information and Maps, Thomas Cooper Library, University of South Carolina

 

Presenters are representatives from the three initial Centers of Excellence libraries for the Collaborative Federal Depository Program and will provide a general overview of the program while discussing some of the benefits, challenges and outcomes of developing a COE collection.

 

Learning Outcomes

This webinar will:
•provide an overview of the CFDP Model and how it works within the legal mandate of the Federal Depository Library Program to manage large collections of legacy print publications;
•demonstrate how Centers of Excellence libraries make determinations on retrospective collecting of government publications; and
•discuss space allocation and storage of government publications.

Registration: UF Libraries employees register through the Instruction and Training Database.
All other parties please register via email here.