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Welcome to the Staff Development and Training Program

 

 

April 2014
4/1/2014
4/1/2014
4/2/2014
4/7/2014
4/8/2014

T&P Series: Introduction to OPT

4/8/2014
4/9/2014
4/9/2014
4/10/2014
4/16/2014
4/16/2014
4/17/2014

The Revival of Spontaneous Customer Service - Florida Library Webinar

4/18/2014
4/22/2014
4/22/2014
4/23/2014
4/23/2014
4/23/2014
4/25/2014
4/30/0214
May 2014
5/1/2014
5/8/2014
5/21/2014

 

 


Top of Page

Back from Marrakesh: Implementing an Accessible Content World - NISO

Wednesday, April 9, 2014, 1:00-2:30 PM, LW 419

In the fall of 2013, the World Intellectual Property Organization (WIPO) agreed to a landmark treaty in Marrakesh, Morocco to Facilitate Access to Published Works by Visually Impaired or Otherwise Print Disabled. This treaty outlined for the first time a set of principles regarding the rights of the print-disabled to have all content made equally accessible for them. The opportunities afforded by digital content distribution to provide accessibility functionality built-in from the start of a publisher’s production process and then be carried throughout the distribution process are tremendous.

This session will provide an overview of the treaty, discuss its potential implications, and describe how standardized technology can facilitate access to the visually-impaired community.

TOPICS AND SPEAKERS

Identifying rights for print-disabled and visually impaired – George Kerscher, Secretary General DAISY Consortium, and President, International Digital Publishing Forum (IDPF)

Drafting the WIPO Treaty – James Love, Director of Knowledge Ecology International (KEI)

Walking the Walk: A Publisher’s Perspective on Moving from Aspiration to Reality in Making Content Accessible – Paul Belfanti, Director, Content Architecture, Enterprise Architecture & Core Platforms, Pearson Education

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Successful Faculty Outreach Strategies in ASERL Libraries

Tuesday, April 1, 2014, 1:00 PM - 2:00 PM, LW 419

Presenters: 

Christine Fruin, UF

Beth Bernhardt, UNC Grensboro

Micah Vandegrift, Josh Bolick, FSU

Nathan Hall, FSU

Stephanie Brenenson, FIU,

During this session, we will hear from librarians at five ASERL schools describing their experiences working with faculty to successfully advance scholarly communication issues on their campuses:


• Beth Bernhardt will describe the scholarly communications committee created recently by the faculty senate at UNC Greensboro, including representatives from each division on campus. The committee meets to plan programs to disseminate information across campus.

• Christine Fruin has developed Scholarly Communications workshops for the University of Florida, each with specific objectives and audiences in mind.  They are marketed through campus newsletters, banners, and screen-savers on library PCs.  A survey has also been sent out to workshop participants to determine both convenient workshop scheduling and also future topics of interest.

• Micah Vandegrift and Josh Bolick will talk about the how the Scholarly Communication Office at Florida State University uses information from the faculty CV database to analyze the publishing habits of a department prior to conducting outreach to them. This allows very specific and targeted messages based on actual, practical examples, rather than speaking in generalities about open access, self-archiving and publishing.   

• Nathan Hall from Virginia Tech will describe how the repository librarian has conducted semi-structured interviews with faculty to better understand their attitudes toward scholarly communication.  Based on the findings, library staff and student workers upload articles in a way that serves those interests and attitudes.  The library also hosts repository workshops and Open Access Week events tied to the repository, and managed an open access subvention fund.

• Stephanie Brenenson will discuss how the inception and marketing of the Open Access Fund at Florida International University  has been the catalyst for several OA conversations on campus, including presentations before several policy making committees across campus.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.



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Train the Trainer:  On-the-Job Training

Thursday, April 10, 2014, 10:00 – 11:30 AM, Library West 419

Facilitator:  Judith Roberts, Library Human Resources

If you conduct on-the-job training for your colleagues, library patrons, student assistants, or others, this workshop is designed to support you!

Experts estimate that 80% of all critical work skills is acquired through on-the-job training.  Despite its importance, on-the-job training is often conducted with little support or guidance for the learner.  Research indicates that learning objectives are reached more quickly when on-the-job training is structured, organized and deliberate.

The workshop will present a systematic approach for training someone quickly in 4 logical steps.  With this easy and versatile method you can quickly maximize participant learning whether it’s one-on-one, small group, impromptu teaching opportunities, or structured training sessions.


Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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T&P Series – Academic Personnel Q&A Session

Tuesday, April 1, 2014, 2:00 PM – 3:30 PM , Library West Room 212

Presenters: Dr. Kwolek-Folland and Janet Malphurs

 

Dr. Kwolek-Folland, Associate Provost for Academic Affairs, and Janet Malphurs, Assistant Director of Academic Personnel, will provide an overview of the promotion and tenure process and discuss what happens to packets once they leave the libraries and move on to the Academic Personnel Board. Additionally, they will provide an introduction to the new required Online Promotion and Tenure (OPT) process. Those encouraged to attend this session include faculty who will be submitting packets this fall, members of this year’s Tenure and Promotion Committee, new faculty hires and other interested faculty. This session is specific to the Libraries, so bring your questions.

Dr. Kwolek-Folland serves as secretary of the Academic Personnel Board. Janet Malphurs manages the Tenure and Promotion Process and works closely with Libraries’ HR Office to review all packets before they are submitted to the Academic Personnel Board.

Registration: UF Libraries Employees employees register through the Instruction and Training Database.

All other parties please register via email here.


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Team Building Series, Part 1: Tired of Hearing "That's Not My Job"? - NEFLIN

Wednesday, April 9, 2014, 10:00 AM – 11:00 AM , Library West Room 419

 

Handout 1

Handout 2

Handout 3

Confusion and indecisiveness about what to do and who should be doing it is one of the greatest robbers of productivity and efficiency in our organizations. Fortunately, clearly defined responsibilities and roles for your team members will eliminate most of the confusion and paralysis.

As productivity and efficiency increase, team members have a greater sense of buy-in and accomplishment. And as the confusion subsides, the workload for you and your team becomes more manageable.

This interactive and informative webinar will help participants learn and begin to master:

  • The how, when and why for managers, of determining team members roles and responsibilities
  • How to define your team’s direction by assessing their strengths, weaknesses and potential

Trainer: Andrew Sanderbeck

Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Team Building Series, Part 2: Who's Making Decisions Around Here? - NEFLIN

Wednesday, April 16, 2014, 10:00 AM – 11:00 AM , Library West Room 419

Handout

Decisions, decisions! Supervisors, managers, team leaders and team members are making them everyday. Some decisions may require team involvement, some not. But how do you know when to engage the team and when to make the decision for the team?

Decision making is an important skill we all can use for effective problem solving, determining our direction in moving forward and much, much more. This webinar focuses on some of the best techniques for making decisions as team.

Participants will learn and begin to master:

  • The situational challenges of team decision making
  • Six approaches to make decisions including Team Consensus and the advantages and disadvantages of each
  • Techniques to ensure participation when team member help is needed

Trainer: Andrew Sanderbeck

Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Team Building Series, Part 3: Working with Team Conflicts? - NEFLIN

Wednesday, April 23, 2014, 10:00 AM – 11:00 AM , Library West Room 419

Situations of conflict are a normal and usual part of working with team members in any organization because we all have different beliefs and opinions. But what can we do to stop the conflict from damaging relationships and increasing organizational stress?

This interactive and informative webinar will give participants the how-to’s and guidance in helping them handle situations of conflict effectively and appropriately! Conflict can strengthen relationships and make the team better!

Participants will learn and begin to master:

  • Communication skills to use in situations of conflict
  • Techniques to help members work through difficult team situations
  • Turning team conflicts into positive outcomes

Trainer: Andrew Sanderbeck

Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Evaluating Discovery: How tools Affect Undergraduates’ Research Practices - ASERL

Tuesday, April 8, 2014, 2:00 PM – 3:00 PM , Library West Room 419

 

Using mixed-methods data from two universities, this presentation examines how students utilize various search and discovery systems (including Ebsco Discovery Service, Summon, Google, and Google Scholar) to identify and locate information for academic assignments. Moving beyond user needs analysis, this presentation will focus on how these tools affect students’ approaches to information evaluation and evaluates how search tools may be performing an epistemic function within students’ research practices. Based on these conclusions, this presentation will discuss possibilities for modifying search tools to respond to students’ research practices. These findings have been published in "College & Research Libraries" -- see the full text at: http://crl.acrl.org/content/74/5/464.full.pdf

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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T&P Series: Introduction to OPT

Tuesday, April 8, 2014, 9:00 AM – 10:00 AM , Marston Science Library, Room L308

Presenter:    Bonnie Smith, Assistant Program Director for HR

Special Guests

Rebecca Jefferson, Associate University Librarian, Special and Area Studies Collections

Stacey Ewing, Assistant University Librarian, Library West

The Online Promotion and Tenure (OPT) system is the University’s new workflow system used for its annual promotion and tenure process. This session is a hands-on introduction to accessing, opening, and using the system throughout the various steps in the tenure and promotion process. Ideal for those wanting a basic understanding of how the system works, and those beginning to use it in preparation for submitting their packet. Our special guests will answer your questions, offer tips, and share their experience in going through the process for the first time.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Scholars Trust - Show & Tell Series - ASERL

Wednesday, April 2, 2014, 2:00 PM – 3:00 PM, Library West Room 419

 

The Show & Tell Series premiers with Carol Cramer, Head of Collection Management at Wake Forest University and Ben Walker, Chair, Digital Services & Shared Collections at the University of Florida for FLARE (the FLorida Academic REpository) Please join Carol and Ben as they share their journal retention facilities, collections and programs with the ScholarsTrust Community.

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Getting the Right Fit: Tailoring Assessment Strategies for Your Library - OCLC

Tuesday, April 22, 2014, 9:00 AM – 12:00 PM, Library West Room 419

 

Librarians find themselves in an ever-shifting landscape where tight budgets, increased electronic material purchasing, and ever expanding user expectations influence the use and the perceived value of the library. Central to a library’s success will be the ability to present compelling evidence, backed by data to demonstrate the library’s contribution to their institution’s mission and goals. A key component to determining and expressing the value of the library is increasingly being drawn from a successful assessment program.

This event—co-hosted by the Boston Library Consortium and OCLC—will help to define the practice of assessment, explore what drives a successful assessment program, and identify practical tools and techniques that may be tailored to use in reaching the specific assessment goals of your library.

 

Agenda

9:00 am—Welcome
Rob Favini, Member Liaison, OCLC, and Susan Stearns, Boston Library Consortium

9:15 am—Lynn Silipigni Connaway, Senior Research Scientist, OCLC and
Marie Radford, Chair of the Department of Information and Library Studies, Rutgers University School of Communication & Information

10:30 am—Break

10:45 am—Panel and discussion

  • Linda Plunkett, Associate University Librarian for Graduate and Research Services and  Chair of the Boston Liibrary Consortium's Community of Interest on Assessment, Boston University
  • Karen Merguerian, User Engagement Librarian, Northeastern University
  • Rachel Lewellen, Assessment Librarian, University of Massachusetts-Amherst
  • Lisa Horowitz, Assessment Librarian, Massachusetts Institute of Technology

11:45 am—Summary and closing thoughts

 

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Demand Driven Acquisitions: An Overview (Live Online) - Lyrasis

Wednesday, April 23, 2014, 2:00 PM – 4:00 PM, Library West Room 419

 

In this two hour live online class, trends in demand driven acquisitions will be reviewed, including an overview of how public and academic libraries are making patron driven collection development decisions, how data is used to inform the process of demand driven acquisitions, and an in depth discussion of both the positives and negatives of patron initiated models of collection development for both print and electronic resources. The impact on all library services will be discussed and case studies of model demand driven acquisitions programs in public and academic libraries will be reviewed.

 

Learning Outcomes

  • Know what types of data are used for decision making in a patron initiated acquisitions program
  • Understand the assessment of demand driven collection development processes
  • Cite the positive and negative impacts demand driven acquisitions on collections
  • Apply the ideas of model demand driven acquisitions programs to their own programs
  • Understand how demand driven acquisitions effects different areas of the library

 

Intended Audience:

Collection development and acquisitions staff seeking to expand the role of the library user in developing print and electronic collections.

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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The Revival of Spontaneous Customer Service

Thursday, April 17, 2014  2:00 – 3:00 PM, Library West 419

For years now we have been told to just follow the script with our customers. Say it like this. Say it like that.

Spoiler Alert: Scripts are not driving customer service excellence. In fact, they just might be driving the customer away.

Somewhere in the world of customer service evolution two important considerations have been lost: Customer Service is situational (not every interaction fits the script) and the customer cares more about the person helping them than the words (the script) they are using.

In this fun and interactive webinar on The Revival of Spontaneous Customer Service we’ll look at the benefits and pitfalls of encouraging employees to be spontaneous with their customers and the ways organizations can deliver consistent customer experiences without scripting every moment of it.

Participants will learn and began to master:

  • The difference between spontaneous and mandatory customer service
  • What employees can focus on instead of “the script” in their conversations with customers
  • The SPARK model of Spontaneous Customer Service

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Microsoft Office 2013 Overview

Thursday, May 1, 2014  10:00 – 11:00 AM, LW 211

Instructor:  Amy Polk, MCP, MCT, MCDST, Library Information Technology

This course will provide an instructor-led, hands-on experience with the latest version of Microsoft Office.  Users will have an opportunity to use the new Office suite before it is installed.  The course will be for all library staff and will cover what’s new in Office 2013 including:

    • Word
    • Excel
    • PowerPoint
    • Outlook

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.

 


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T&P Series: Tenure and Promotion Overview

Wednesday, April 30, 2014, 1:30 PM – 3:00 PM, Library West 419

Speakers:  Brian Keith, Leilani Freund, Dean Judy Russell

This T&P session will not only provide an overview of the process, critical dates and requirements for tenure and promotion but will also include a unique opportunity to ask questions and gain some understanding of the tenure and promotion expectations from the Dean’s perspective. Dean Russell will open the session by providing her perspective and expectations regarding the quality and content of the packets followed by an overview of the procedures presented by Human Resources and the Chair of the Smathers Libraries’ T&P Committee.

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Introduction to UX for Libraries: Webinar

Wednesday, May 21, 2014, 2:00 PM – 3:00 PM

Locations:  Library West 419, HSCL Collaboration Center-C2-41A, and Library IT Conference Room

Virtual Trainer: Aaron Schmidt, Influx Library User Experience Consulting

Design is more than choosing pretty colors. It’s all about solving problems and even if you don’t know it, you are a designer. Schmidt will introduce the concept of User Experience (UX) thinking and illustrate how it can help improve your website, programs, services, and more. After this presentation you’ll have a keener critical eye, and a framework with which you can make your library the most important place in your community.

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Next Gen ILS Vendor demo: SirsiDynix - Symphony - FLVC

Wednesday, April 16, 2014, 1:30 PM – 3:30 PM, Library West 419

 

Greetings from the Next Gen ILS Task Force,


Our Task Force has been charged to evaluate the marketplace for a Next-Generation Integrated Library System. We would like to garner your input on four systems the Task Force has evaluated on paper as a Next-Gen system in production.

You are invited to attend all vendor demonstration presentations.  The presentations will be held online using a variety of software and links to the live presentations will be sent through the FLVC List-Servs.  We encourage staff to view the presentations together so that fewer connections are utilized and everyone that would like to participate can access the meeting software.

 

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Next Gen ILS Vendor demo: Innovative - Sierra - FLVC

Friday, April 18, 2014, 1:30 PM – 3:30 PM, Library West 419

 

Greetings from the Next Gen ILS Task Force,


Our Task Force has been charged to evaluate the marketplace for a Next-Generation Integrated Library System. We would like to garner your input on four systems the Task Force has evaluated on paper as a Next-Gen system in production.

You are invited to attend all vendor demonstration presentations.  The presentations will be held online using a variety of software and links to the live presentations will be sent through the FLVC List-Servs.  We encourage staff to view the presentations together so that fewer connections are utilized and everyone that would like to participate can access the meeting software.

 

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Next Gen ILS Vendor demo: Ex Libris - Alma - FLVC

Tuesday, April 22, 2014, 10:00 AM – 12:00 PM, Library East Conference Room

 

Greetings from the Next Gen ILS Task Force,


Our Task Force has been charged to evaluate the marketplace for a Next-Generation Integrated Library System. We would like to garner your input on four systems the Task Force has evaluated on paper as a Next-Gen system in production.

You are invited to attend all vendor demonstration presentations.  The presentations will be held online using a variety of software and links to the live presentations will be sent through the FLVC List-Servs.  We encourage staff to view the presentations together so that fewer connections are utilized and everyone that would like to participate can access the meeting software.

 

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


Top of Page

Next Gen ILS Vendor demo: OCLC - WorldShare Management Services - FLVC

Friday, April 25, 2014, 10:00 AM – 12:00 PM, Library West 212

 

Greetings from the Next Gen ILS Task Force,


Our Task Force has been charged to evaluate the marketplace for a Next-Generation Integrated Library System. We would like to garner your input on four systems the Task Force has evaluated on paper as a Next-Gen system in production.

You are invited to attend all vendor demonstration presentations.  The presentations will be held online using a variety of software and links to the live presentations will be sent through the FLVC List-Servs.  We encourage staff to view the presentations together so that fewer connections are utilized and everyone that would like to participate can access the meeting software.

 

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


Top of Page

Train the Trainer:  On-the Job Training

Thursday, May 8, 2014, 10:00 – 11:30 AM, Library West 419

Facilitator:  Judith Roberts, Library Human Resources

 

Experts estimate that 80% of all critical work skills is acquired through on-the-job training.  Despite its importance, on-the-job training is often conducted with little support or guidance for the learner.  Research indicates that learning objectives are reached more quickly when on-the-job training is structured, organized and deliberate.

The workshop will present a systematic approach for training someone quickly in 4 logical steps.  With this easy and versatile method you can quickly maximize participant learning whether it’s one-on-one, small group, impromptu teaching opportunities, or structured training sessions.

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.


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Libraries' Diversity Training: Serving Our Islamic & Muslim Students

Wednesday, April 23, 2014, 10:00 – 11:30 AM, Library West 212

 

This Session will focus on how faculty and staff can support and serve the Islamic & Muslim student community.the session will provide an overview of Islam, identify barriers and clarifying misconceptions that affect our UF Muslims, and address key workplace issues including communication, rapport, problem solving and productivity that deals with attire, social interaction, food and fasting, prayers and holidays.

 

Registration: UF Libraries employees register through the Instruction and Training Database.

All other parties please register via email here.