Council Home Page
May 3, 2000
Members Present: Carol Turner, Carol Drum, Alice Primack, Jan Swanbeck,
David Hickey, Rich Bennett, Gary Cornwell, Colleen Seale, LeiLani Freund,
Jana Ronan, Suzanne Brown, Robena Cornwell
Members Absent: Robert Singerman, John
Ingram, Richard Phillips, HelenJane Armstrong, David Fuller, Ed Teague, Pam
1. Demonstration on putting subject guides in
the UF catalog
Carol Drum demonstrated a prototype of a subject
guide placed in the catalog. The subject and type of resource wanted was
typed into the search area and a list of matching items were displayed. For
example: Carol typed in the subject “Physical Chemistry” and
the type “web.” She then received a listing of web pages dealing
with some type of physical chemistry. This would provide another way of accessing
materials that are already in the catalog. It could be useful to help patrons
or staff find electronic publications that are not offered in paper form
and are thus not included in the library’s catalog.
A discussion was held to determine if this would
be beneficial to add to the catalog. If it were added, a lot of effort must
be expended to guarantee that the links were up-to-date at all times. It
was decided that the discussion was a good introduction to the idea, but
that it should be discussed further, especially by the web group, before a
decision was made.
Carol Turner said that a forum might be scheduled
to allow staff to give input since it is a library-wide issue. She said she
would discuss the idea of a forum with Carolyn and Martha.
2. Living the Future
Carol Turner gave a brief report on the Living
the Future conference she attended in Arizona. Much of the conference focused
on the University of Arizona and the radical reorganization it underwent since
a new director was hired ten years ago. The library did away with the traditional
hierarchical organization and created teams. Its goal is to focus on user
needs and to assess how its activities are supporting its users. She said
that while this approach would not work at every university, it is interesting
to see how it is working at Arizona. Much can be learned and adapted
from what Arizona has accomplished.
discussed the work done at the last PSSC meeting to come up with baseline
or critical services. Initial efforts were undertaken to define services
that are part of the circulation function. Several approaches were
taken. The group approved the listing approach used by Rich Bennett.
An effort is now going to be made to apply this method to other public service
functions. Basic function categories were divided among the PSSC members
in order to test whether this basic approach works for other functions.
After this is completed, processed will be developed to involve staff throughout
Public Services in determine service priorities and defining levels of quality
and user expectations.
The categories and assignments are as follows:
- ILL—Rich Bennett
- Reference—Gary Cornwell
- Facilities (equipment, seating, hours,
- User Access Equipment—Carol Turner
- Electronic Access to Resources—Rich
- User Training—Gary Cornwell
- Reserves—Carol Drum
- Providing Access to Material—David
Hickey and Jan Swanbeck
- Preview—Jana Ronan announced that
Preview this summer would include a brief tour of the library. Preview runs
from May 19 – July 21. Tours of approximately 15 freshmen will be conducted
two to three days a week from 9 am to 3 pm.
- Transfer Orientation—Alice Primack
said that each college has a one-day orientation session for incoming transfers.
As a pilot, the College of Agriculture will include library handouts and brief
information about the library. If this is successful, other colleges will
include library information in future sessions.
- Ref Xpress—Colleen reported that
the Ref Xpress pilot project will end on May 4. During the eight-week trial,
about 30 questions were asked through the chat service. An assessment of
the project will be done to determine the value and to decide if this is
the most effective way of doing things. Colleen passed out a copy of the
survey included at the bottom of the Ref Xpress page. The survey answers
will help with the assessment process.
- The next library system demonstration
will be held May 16. The organization doing the demo is Epixtech.
- Linda Sparks is retiring on June 30. Ed
Teague has accepted a job at North Carolina State University. His last day
is June 30.
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